Privacy policy

PURE SORT HUB understands that shopping online involves more than selecting a product. Customers may provide names, delivery addresses, contact details, and transaction information when placing an order. We recognize the importance of handling that information responsibly.

This Privacy Policy explains how JFE ADVISORY LLC, operating the PURE SORT HUB website at https://www.puresorthub.us/, collects, uses, maintains, and shares information when visitors browse our store, make purchases, or communicate with us.

By using our website, you acknowledge the practices described in this policy, subject to any rights and choices available under applicable law.

1. Information We May Collect

The information collected depends on how you interact with our website.

Personal and Contact Details

When you place an order or contact our team, you may provide:

  • Full name.

  • Email address.

  • Billing address.

  • Shipping address.

  • Telephone number, if supplied or requested.

  • Information included in customer service messages.

Purchase and Transaction Details

We may collect information relating to your shopping activity, including:

  • Products purchased, such as under-cabinet hanging baskets, wardrobe hanging baskets, and suspended fruit baskets.

  • Order number and purchase date.

  • Quantities and transaction amounts.

  • Shipping charges and applicable taxes.

  • Delivery status and tracking references, where available.

  • Return, refund, and customer service history.

Payment-Related Information

Payments may be processed by third-party payment providers. We may receive transaction confirmations, payment status, limited payment identifiers, and information necessary to reconcile an order.

We do not intend to collect or store complete payment card security details when those details are handled directly by an authorized payment processor.

Technical and Website Usage Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address.

  • Browser type and version.

  • Device and operating system information.

  • Pages viewed and links selected.

  • Date and approximate time of access.

  • Referral information and general website interaction data.

2. How We Use Collected Information

We use information for business purposes connected with operating and improving our online store.

Order Management and Fulfillment

We use customer and transaction details to confirm purchases, process payments, prepare products, arrange shipment, and communicate order updates.

Customer Service

Information helps us respond to questions about product measurements, cabinet compatibility, wardrobe organization, basket capacity, delivery status, returns, and refunds.

Website Operation

Technical information may help us maintain website functionality, troubleshoot errors, improve page performance, and make the shopping process easier to navigate.

Security and Fraud Prevention

We may use relevant information to identify suspicious transactions, investigate potential misuse, protect our website, and reduce the risk of unauthorized activity.

Accounting and Business Records

Purchase and payment information may be retained to support bookkeeping, financial reconciliation, tax reporting, and other legitimate administrative requirements.

Marketing and Store Updates

Where permitted by law, we may use contact details to send promotional messages, product announcements, or store updates. You may opt out of promotional emails by using the unsubscribe instructions provided in the message or by contacting us.

3. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to support essential functions and understand how visitors interact with the store.

These technologies may be used to:

  • Support shopping and checkout functions.

  • Remember certain browsing preferences.

  • Measure website traffic and performance.

  • Understand which pages or product categories receive attention.

  • Help identify technical issues.

  • Improve the overall browsing experience.

You may be able to control cookies through your browser settings. If you disable certain cookies, some website features may not function as intended.

4. When We Share Information

We do not sell customers' personal information as a standalone commercial product.

We may, however, share information with service providers and other parties when reasonably necessary for legitimate business operations.

Payment Processors

Payment providers may receive information required to authorize, process, and verify transactions.

Shipping and Delivery Providers

Relevant shipping details may be shared so that purchased products can be transported to the address supplied at checkout.

Website Hosting and Technology Providers

Hosting, security, maintenance, and other technical providers may process information to keep the website operational.

Analytics and Business Support Providers

We may use service providers to help evaluate website performance, maintain business records, and improve customer experience.

Professional Advisers

Accountants, legal advisers, and other professional service providers may receive information where reasonably necessary to provide their services.

Legal and Regulatory Authorities

We may disclose information when required by applicable law, lawful process, or a legitimate request from an authorized government authority. Disclosure may also be necessary to protect our rights, customers, property, or business operations.

5. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Security practices may include limiting access to information, using service providers with appropriate safeguards, and maintaining reasonable procedures for handling customer records.

No online transmission or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.

Where applicable, we will respond to security incidents and provide notifications in accordance with relevant legal requirements, including the Florida Information Protection Act, Fla. Stat. § 501.171.

6. How Long We Retain Information

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy.

The appropriate retention period may depend on:

  • Whether an order, return, or refund remains unresolved.

  • Customer service and dispute-resolution needs.

  • Accounting and tax obligations.

  • Fraud prevention and website security.

  • Applicable legal retention requirements.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

7. Privacy Requests and Customer Choices

Depending on applicable law and the circumstances of a request, customers may contact us to:

  • Ask about personal information associated with their transactions.

  • Request correction of inaccurate contact details.

  • Request deletion of certain information.

  • Withdraw consent where processing is based on consent.

  • Opt out of promotional communications.

  • Ask questions about information-sharing practices.

We may need to verify the identity and authority of a person making a request. Some records may need to be retained for legal, accounting, security, or legitimate business purposes.

8. Children's Privacy

Our website is intended for general consumers and is not designed to knowingly collect personal information directly from children under the age of 13.

If we become aware that personal information has been collected from a child under 13 without legally required parental consent, we will take appropriate steps to address the matter.

A parent or legal guardian who believes a child has submitted personal information may contact us using the details provided below.

9. Third-Party Websites and Services

Our website may include links to external websites or services. Those third parties operate independently and may collect or use information under their own privacy policies.

We do not control the privacy practices, security measures, or content of external websites. Customers should review the relevant privacy notices before providing information to those services.

10. Changes to This Privacy Policy

We may revise this policy to reflect changes in our website, business operations, technology, service providers, or legal obligations.

Any updated version will be posted on this page with a revised effective date. We encourage visitors to review this page periodically.

11. Contact for Privacy Matters

For questions about personal information, privacy requests, or this policy, please contact:

Business: JFE ADVISORY LLC
Store: PURE SORT HUB
Contact Person: Travis Arrieta
Email: [email protected]
Address: 1800 Purdy Ave, Apt 2012, Miami Beach, FL 33139, USA

We value the confidence customers place in our store and will make reasonable efforts to handle privacy inquiries carefully and clearly.